Why choose our CRM

Understand your customers

Understand your customers

The Booked it CRM system enables you to understand your customers like never before. Analyse each interaction on a granular level to make informed decisions.

Build personal relationships

Build personal relationships

Once you understand your customers' needs and preferences, use this information to provide a more personalised service, making your customers feel special and important.

Email, SMS and push notifications

Email, SMS and push notifications

Segment your customers based on their preferences and interactions, then use these segments to run targeted campaigns in the form of email, SMS and push notifications.

A powerful dashboard that is full of insight​

Take your business to the next level with insightful and intelligent data

Reviews & feedback

After a booking, trigger automated emails and messages to encourage feedback and reviews. Differentiate customers that have had a good experience from those that have had a poor one. Use negative feedback constructively to improve your business.

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Communicate directly with your customers from the dashboard

Use the dashboard to receive and respond to emails. Include attachments and even save your own templates to respond to messages and emails quicker.

Whatsapp, Messenger and Instagram DMs

Manage all social messaging from one dashboard. Both inbound and outbound to respond to queries and send marketing messages. Sync your inboxes and start immediately.


Advanced features

Customer segmentation

Segment your customers by spend, visits or habits.

Personalised marketing

Improved ROI on highly personalised marketing campaigns.

Advanced reporting

Detailed reports enabling you to understand your customers like never before.

Competitive comparison

Benchmark your business against your competition.

GDPR compliant

All data captured and stored is not only secure but also GDPR compliant.

Customer support

Dedicated account manager to get the most out of your CRM.

Bring your business into the
21st century


We integrate with your favourite apps

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What our clients say about us

Tim Howard

Tim Howard

Managing Director at The Deltic Group

We see Booked it as a perfect partner due to its social community, innovative technology and large reach across the UK.


Stephen Sullivan

Head Promoter at Glitterbomb Events

We moved from Eventbrite to Booked it in 2019 and haven’t looked back. Simple to use, wider reach, great automation. It’s a no brainer.


Dan Stone

General Manager at Notting Hill Arts Club

Booked it is by far the best ticketing solution we have ever used. Our events appear all over the web, we sell more tickets and automate a lot of our direct marketing.


Nathan Cable

Co-Founder at Party Hard Travel

We partnered with Booked it back in 2018 and they provide all of our technology to our 25,000 customers across 7 party resorts. From package and ticket sales through to RFID wristbands to track attendance in resort and increase spend per head. It’s been a complete game changer for our business.


Simon Moppett

Director at Disco Bowl

Booked it built us a bespoke solution to handle bookings and lane management for our 8 sites across the country. The technology is great and their engaged audience has been fantastic to drive new customers through the door.


Nathan Healey

Jukebox LDN

We have been using Booked it for our tickets and booking system for a while now. The smooth running technology they use has made us a lot more organised.


Judson Alphin

Plush Oxford

The Booked it loyalty solution has been amazing for us, it is a great way to build relationships between our customers and see’s them earn rewards in the process. Everyone is happy that way.


Simple Pricing


And always will be

  • Full access to dashboard.
  • No contracts.
  • No set up fees.
  • Set up within 24 hours.

CRM related blogs

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