What is the difference between each package?

GOLD – VIP to all events and free airport transfers to and from hotel. Inclusive of hotel with breakfast.

SILVER – All Standard Events. Inclusive of hotel with breakfast. Excludes boat party.


BROZEN – All Standard Events. Inclusive of hotel with breakfast. Excludes boat party.

Can we arrange flights?

Unfortunately not. Flights are not included in any of our packages.

What services do you offer?

We provide the service of allocating hotel and events for the duration of the trip.

Which methods of payment are accepted if I want to book?

We accept all major debit and credit cards and ApplePay.

Can I upgrade my package?

Yes, but this will be on a first come first serve basis. Send an email to hello@guaylaent.com for enquiries.

How will I know my reservation is confirmed?

Once you have paid in full or made a deposit payment for our instalment plan you will receive an email confirmation via the email address provided on the booking form, this will include a confirmation reference. In early July providing you have paid for your pack in full and cleared any outstanding balance you will receive a detailed information pack. This includes the list of events taking place throughout the week in Dubai.

I’m coming with a friend, do I still need to pay for two passes?

Yes, as you will need two event passes. But you will be able to share the same room. If you would like to have your own room that comes with an extra fee.

Can I join this trip if I'm not from Europe, America or Canada?

Yes you can, everyone is welcome.

Are payments refundable?

Payment in Full Option Should you cancel within 2 working days we will refund your full amount less an admin fee of £150 / €180 Cancellation requested after 2 working days will result in a refund of only 50% providing we are informed on or before 1st April 2023. Any refund requests after 1st April 2023 will be declined and the full amount paid must be forfeited.

When is the deadline to secure my place on trip?

2nd April 2023

When is this event taking place and where?

The Guayla will be take place in Malta.

What time is Check-in and Check-Out?

Check-in 3pm 20th July 2023 and check-out is 11am 24th July 2023.

If you would like a later Check- Out please consult with the hotel on your arrive for their fees.

When do we get the Full Itinerary?

The Full Itinerary will be sent to you 14 days before departure via email with event locations & meeting points etc.

Can you ensure my room has a balcony and is next door to my friends?

Our rooms are allocated at random so unfortunately we cannot promise that your rooms will be next to each other. With that said the hotel is a very intimate space so you will be footsteps away from anyone else you know that has booked. There are telephones in each room so you can easily communicate with each other too.

Do you provide airport transfers?

Yes, only for Gold member.

Airport transfers (Gold package with Hotel) are only applicable for those landing at Malta Airport
MLA on 20th July 2023 and departing to the same airport on 24th July 2023 These are the official dates for Guayla In Malta.

Your airport transfer (Gold package only) is only confirmed upon us receiving a completed travel form which details your flight itinerary. You will receive this form to complete approx 4 weeks before departure. Should we not receive a completed form before 14 days of 20th July 2023 any suggested airport transfer will be cancelled.

Your booking is not considered complete until we have received full payment

Do you provide food and drink?

Yes, at certain events the itinerary will inform you on what events have food included and what events you will purchase yourself.

Do I require a passport to travel?

Yes, please check the entry requirements before purchasing any event passes.

Is there an age limit?

You must be 21+ years or older to attend this event.

Is there an age limit?

You must be 21+ years or older to attend this event.

Is travel insurance included in any of the packages?

Unfortunately not. We do encourage guests to purchase travel insurance. We advise guests to check with their bank as some accounts include travel insurance.

Are there any hidden costs?

There are no hidden costs.

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hello@guaylaent.com

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