Skating is undertaken entirely at your own risk. Mellors Group and/or Ice Tech UK will not be responsible for any loss, damage, harm or injury sustained by any skater or spectator.

There is an inherent risk of falling on the ice which can be attributed to speed, changes to the ice surface, the skater’s ability and/or accidental trips. These can result in a risk of personal injury, to which you fully consent by participating, and for which Mellors Group and/or Ice Tech UK will not be responsible, in the absence of any negligence on their part.

By engaging in skating and/or attending the ice rink area, both skaters and spectators are deemed to have knowledge of, and assume the risk of skating which includes but is not limited to the following:

• Personal injury resulting from collision or contact with other skaters or other individuals who are on the skating surface.
• Personal injuries resulting from falls.

Please ensure you and all members of your party, as appropriate, watch and pay full attention to the tuition video prior to commencing your skating session. This will provide you with essential guidance on how to safely use our ice rink.

Skates are free issue to all customers as part of your ticket price. No discounts are given for customers using their own skates. Customers are allowed to use their own skates, providing they are suitable and free from any defects which might cause a safety concern, and should store their shoes in a locker.  Skates are to be put on in the skate change area and Skaters must use the seating provided. It is important to consider that skates have sharp blades which can cause injury if not handled/used properly. We advise that skaters be cautious when putting them on and taking them off, for their own safety and for the safety of others.

The Skate Hire building showcases via video how to correctly wear skates and it’s important that these are watched. If you are still unsure ask a member of staff. Furthermore, walking in skates can be difficult, we advise skaters to be extra careful at all times, but specifically, on staircases/ramps going to Sky Skate / Bars / Toilets and the children’s Rink.

• Please skate in an anticlockwise direction, unless directed otherwise.
• Skaters must always obey rink marshals and management instructions.
• Skaters must report all injuries to our medical team on site.
• It is forbidden to smoke/vape anywhere at the ice rink. Smoking areas are provided adjacent to the bars.
• Skates must be worn on the ice at all times. Shoes and general footwear are not permitted on the ice.
• Skaters are not permitted to leave the ice rink area wearing ice skates.
• Skate aids are ONLY permitted to be used on the children’s rink.
• For safety reasons, the barriers on Sky Skate are taller than normal barriers. It is recommended that customers have a suitable level of skating competency before using Sky Skate. If you are unsure, please use the ice rinks at the lower level first to skate, without a reliance on using the barrier for your support.
• For safety reasons skaters may not take large bags onto the ice. These should be placed in our free issue lockers. Smaller bags are acceptable as long as they are secured under a coat to avoid the risk of injury to yourself and other skaters.  Use our bag size checker located by each door in skate hire to check if your bag is over-sized.